Frequently Asked Questions
Everything you need to know about shopping with Ministry Designs.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Currently, Ministry Designs ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Ministry Designs products come with a standard one-year manufacturer's warranty against defects in materials and workmanship under normal use.